Tagging pages and accounts in HeyOrca helps boost engagement and connect with others. This guide shows you how to tag pages and profiles in HeyOrca!
The ability to tag acts a little differently for each social network.
Based on Facebook’s restrictions surrounding privacy regulations, there are now three ways to tag a Facebook business page:
1. Type @pagename (ie. @heyorca - for the tag to work, the @pagename has to be
the exact name of a Facebook Business Page)
OR
2. If there is no Business Page tag set up, type ‘@’ followed by the URL of the Facebook Page
OR
3. Type @ followed by the page name and add a "-" between the words. A drop-down menu will appear with a list of handles to select (IE. @Walt-Disney-World).
*This option will only work if the page name has two or more words.
X (Twitter)
Type @ and the account username/handle into your caption.
X no longer supports the option to view search results when tagging other accounts in posts. As long as you include the @ symbol, followed by the correct username/handle, the account will be tagged once the post is published!
For best results, we recommend copying and pasting the X handle you're looking to tag to ensure it's accurate.
Based on the current restrictions of Instagram’s API, tagging for Instagram works a little differently. When you type @ and the handle of the profile you’re looking to post, you won’t have the option to choose from a list of suggested profiles, but as long as the handle is correct when the post is published, the tag will be live.
You can also tag photos in your Instagram posts and Reels! To tag images and reels for direct publishing you'll need to have an Instagram Business account connected to your calendar! Learn how to tag your Instagram photos here.
TikTok
Similar to Instagram posts, to tag someone on a TikTok post, you'll need to type @ followed by their TikTok handle. When typing it in, it won't display a list of suggested profiles, but as long as the TikTok handle is correct, the user will be tagged once the post is live.
You can tag LinkedIn business pages and personal accounts* within HeyOrca!
Type @ followed by the the name of the business or personal page you'd like to tag. Once you stop typing (6 or more characters), a drop-down menu will appear with a list of handles to select. Using the exact handle of the LinkedIn Page will help narrow the results to your page.
Tip: If the page/profile name is two words, you can add a "-" between the words to filter through the search results easily. (ex. @dairy-queen)
Due to restrictions from LinkedIn, you can only tag personal profiles from a company page, and the profile must be a follower of your page. If the profile is a follower of your page, but you're not seeing them in the list, there are a few possible reasons:
The profile you want to tag has privacy settings enabled that prevents them from being seen off of LinkedIn.
The profile you want to tag has disabled mentions for their profile.
The profile has a maiden name or additional name that is matching the API but those names are not public.
The profile you're trying to tag includes a special character (e.g. question marks, periods, etc.)
The profile you want to tag does not follow the Company Page you are trying to tag them from.