How to use Recognition Insights

You can get great comparative stats on how your company is doing in terms of giving recognition.

Written by Sharné
Updated over a week ago

How to allow employees to post on the Notice Board

Enabling employee notices lets your users share important information within your company on the Notice Board.

Written by Refiloe Metsing
Updated over a week ago

How to set up birthday notifications

With Hi5's Slack and mobile app birthday notifications, you'll never forget a birthday again!

Written by Refiloe Metsing
Updated over a week ago

How to assign Admins and Line Managers

Assigning new Admins and Line Managers can be done using the Manage section.

Written by Refiloe Metsing
Updated over a week ago

How do Hi5's digital rewards work?

Hi5 gives out automatic digital rewards to your company's Hi5 givers & receivers.

Written by Sharné
Updated today

How to download a PDF report of an employee's role and goals

You can download a PDF of each role with its goals to keep record.

Written by Sharné
Updated over a week ago

How to set a custom rating cycle

You can choose to customise the start and end of your rating cycle

Written by Sharné
Updated over a week ago

Why is there no data in my employee's report?

Employee reports won't display data if the time period selected has no ratings associated with it.

Written by Refiloe Metsing
Updated over a week ago

How To: Register an account

Missing out on Hi5? Sign up by following these simple steps.

Written by Sharné
Updated over a week ago

Getting Started: Administrators

You've created a Hi5 account for your company, now what?

Written by Sharné
Updated over a week ago

Getting Started: Line Managers

Your Administrator has assigned you as a Line Manager, this is what you have access to.

Written by Sharné
Updated over a week ago

How to see all the co-workers an employee has been assigned to rate

Pull up information about who an employee has been set to rate quickly and easily.

Written by Refiloe Metsing
Updated over a week ago

Why did I get a notification about a bad rating?

Admins can decide if they want Line Managers to be notified when their team members receive poor ratings.

Written by Refiloe Metsing
Updated over a week ago

How to: Sign In

Hi5 for joining us! Here's how to sign in.

Written by Sharné
Updated over a week ago

How to use the Hi5 Dashboard

The Dashboard is your starting point every time you log in.

Written by Refiloe Metsing
Updated over a week ago

How to use the Manage section

Manage your employees' info in a jiffy.

Written by Sharné
Updated over a week ago

How to personalise your company profile

You can customise your settings & personalise your company profile.

Written by Sharné
Updated over a week ago

How rating transparency works.

When it comes to ratings, there are 3 transparency settings - here's what it means.

Written by Sharné
Updated over a week ago

What rating data can an employee see on the Open transparency setting?

The Open transparency setting allows employees to see the same rating data as the Admin sees.

Written by Sharné
Updated over a week ago

What rating data can an employee see on the Medium transparency setting?

The Medium transparency setting allows employees to see their co-workers' aggregated rating data using Company Status.

Written by Sharné
Updated over a week ago

What rating data can an employee see on the Closed transparency setting?

The Closed transparency setting allows employees to see only their own aggregated rating data.

Written by Sharné
Updated over a week ago

How to: edit my employee's profile.

As an Admin, you can add employee details like birthday, start date, what they do, as well as upload a profile pic!

Written by Sharné
Updated over a week ago

How to: Invite many co-workers at once

Too many co-workers to count? Here's a simple way to invite them to Hi5 in one go.

Written by Sharné
Updated over a week ago

How to integrate Slack with Hi5

These easy steps will help you add the Hi5 Slack app to your company account.

Written by Sharné
Updated over a week ago

How to: remove Hi5 Slack integration.

To get the new Hi5 Slack app, you first need to remove the previous version. Here's how.

Written by Sharné
Updated over a week ago

How to add Company Values

Use your company Values to measure Culture.

Written by Sharné
Updated over a week ago

How to add Offices

If you have a multi-site company, you can create Offices to filter your employees and data according to location.

Written by Sharné
Updated over a week ago

How to add Departments

Add your company's Departments and assign people to them. This is a great tool for grouping co-workers and their data!

Written by Sharné
Updated over a week ago

How to add Roles

Add roles which you can later assign to Employees.

Written by Refiloe Metsing
Updated over a week ago

How to assign Roles

After creating Roles with Goals, assign them to your Employees so you can start measuring Employee performance.

Written by Sharné
Updated over a week ago

What to do after an employee has created their own Goals

If you haven't assigned a Role to an employee, they are able to create their own Goals. Here are your next steps as an Admin.

Written by Sharné
Updated over a week ago

How to assign people to rate their co-workers

In order to get the Growth and Culture insights you need, ensure that people are rated by their co-workers.

Written by Gary Willmott
Updated over a week ago

How to see pending ratings

You can check how many ratings still need to be done in your company in the Reports section.

Written by Sharné
Updated over a week ago

How to remind your employees to do their ratings

Ensure that all your users complete their ratings on time by sending them rating reminders.

Written by Sharné
Updated over a week ago

How to: View inactive users

How do I see which co-workers have not activated their accounts after I've invited them?

Written by Sharné
Updated over a week ago

How to: resend the activation invite email.

If your co-workers haven't activated their accounts, you can simply resend an activation link.

Written by Sharné
Updated over a week ago

You can download a CSV file of your Hi5 Wall of Fame!

We've made it easy to keep record of filtered Hi5's on the Wall of Fame

Written by Refiloe Metsing
Updated over a week ago

The Admin's monthly report.

Every month on the 25th, we'll send you a data snippet so you can see how your company is doing.

Written by Sharné
Updated over a week ago

How to get feedback from clients.

You can use our Company Feedback feature to request feedback from your clients on their experience with your company.

Written by Sharné
Updated over a week ago

How to: delete Hi5's.

The kids misbehaving? Here's how to delete anyone's Hi5.

Written by Refiloe Metsing
Updated over a week ago

How to remove a user

Remove users whenever necessary at the touch of a button.

Written by Sharné
Updated over a week ago

How to upgrade your plan

Get the benefits of our paid subscriptions, like great insights and reports.

Written by Sharné
Updated over a week ago

How to delete my company account

We understand that Hi5 is not for everyone, but we're still sad to see you go.

Written by Sharné
Updated over a week ago

How to Crown a Hi5

You've just awarded and recognised an employee, now make it public! 

Written by Sharné
Updated over a week ago

How to use the Recognition Dashboard

A simple way to find out who got the most Hi5's and get some great appreciation stats!

Written by Gary Willmott
Updated over a week ago

How to: Print your Hi5 invoice.

We manage payments via Stripe and we've integrated invoices into Hi5 to make Billing as smooth as possible for you.

Written by Sharné
Updated over a week ago

How to: downgrade my subscription plan

Are you on Hi5 Business or Awesome and wanting to scale down? Follow these easy steps to downgrade your account.

Written by Sharné
Updated over a week ago

How to: change your credit card details on Hi5.

You can change your billing details if you need to.

Written by Sharné
Updated over a week ago

How to view Hi5's by Culture

You can now see which of your company values are being appreciated, and by whom!

Written by Refiloe Metsing
Updated over a week ago

How to: view Culture graphs.

Want to get a detailed report on how your company Culture is doing? You can!

Written by Sharné
Updated over a week ago

How to use Company Status

Company Status is where you can see all the ratings with Employee overviews and get detailed insights.

Written by Sharné
Updated over a week ago

How to use Company Score reports.

Company Score has a simplified, printable format for you to get a basic overview of ratings in your company.

Written by Sharné
Updated over a week ago