Admin & Manager

"With great power comes great responsibility"- Uncle Ben, Spider-Man.

Sharné McDonald avatar Gary Willmott avatar Refiloe Metsing avatar
46 articles in this collection
Written by Sharné McDonald, Gary Willmott, and Refiloe Metsing
Basic

How to: Sign In

Hi5 for joining us! Here's how to sign in.
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Written by Sharné McDonald
Updated over a week ago

How to: use the Manage section.

Manage your employees' info in a jiffy.
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Written by Sharné McDonald
Updated over a week ago

How to customise company settings

You can customise your settings to suit your company's needs.
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Written by Sharné McDonald
Updated over a week ago

How rating transparency works.

When it comes to ratings, there are 3 transparency settings - here's what it means.
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Written by Sharné McDonald
Updated over a week ago

What rating data can an employee see on the Open transparency setting?

The Open transparency setting allows employees to see the same rating data as the Admin sees.
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Written by Sharné McDonald
Updated over a week ago

What rating data can an employee see on the Medium transparency setting?

The Medium transparency setting allows employees to see their co-workers' aggregated rating data using Company Status.
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Written by Sharné McDonald
Updated over a week ago

What rating data can an employee see on the Closed transparency setting?

The Closed transparency setting allows employees to see only their own aggregated rating data.
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Written by Sharné McDonald
Updated over a week ago

How to: edit my employee's profile.

As an Admin, you can add employee details like birthday, start date, what they do, as well as upload a profile pic!
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Written by Sharné McDonald
Updated over a week ago

How to: Invite many co-workers at once

Too many co-workers to count? Here's a simple way to invite them to Hi5 in one go.
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Written by Sharné McDonald
Updated over a week ago

How to integrate Slack with Hi5.

These easy steps will help you add the Hi5 Slack app to your company account.
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Written by Sharné McDonald
Updated over a week ago

How to: remove Hi5 Slack integration.

To get the new Hi5 Slack app, you first need to remove the previous version. Here's how.
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Written by Sharné McDonald
Updated over a week ago

How to: add company Values.

Use your company Values to measure Culture.
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Written by Sharné McDonald
Updated over a week ago

How to: add Offices.

If you have a multi-site company, you can create Offices to filter your employees and data according to location.
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Written by Sharné McDonald
Updated over a week ago

How to: add Departments.

Add your company's Departments and assign people to them - a great tool for grouping co-workers and their data!
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Written by Sharné McDonald
Updated over a week ago

How to: add Roles.

Adding Roles with Goals to your employees.
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Written by Sharné McDonald
Updated over a week ago

How to: assign Roles.

After creating Roles with Goals, you can easily assign them to your employees.
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Written by Sharné McDonald
Updated over a week ago

What to do after an employee has created their own Goals.

If you haven't assigned a Role to an employee, they are able to create their own Goals. Here are your next steps as an Admin.
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Written by Sharné McDonald
Updated over a week ago

How to: assign people to rate their co-workers.

Ensure that people are rated by their co-workers.
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Written by Gary Willmott
Updated over a week ago

How to see pending ratings.

You can check how many ratings still need to be done in your company.
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Written by Sharné McDonald
Updated over a week ago

Remind your employees to do their ratings.

We've added convenient Reminder to Rate buttons!
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Written by Sharné McDonald
Updated over a week ago

How to: View inactive users

How do I see which co-workers have not activated their accounts after I've invited them?
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Written by Sharné McDonald
Updated over a week ago

How to: resend the activation invite email.

If your co-workers haven't activated their accounts, you can simply resend an activation link.
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Written by Sharné McDonald
Updated over a week ago

You can download a CSV file of your Hi5 Wall of Fame!

We've made it easy to keep record of filtered Hi5's on the Wall of Fame
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Written by Refiloe Metsing
Updated over a week ago

The Admin's monthly report.

Every month on the 25th, we'll send you a data snippet so you can see how your company is doing.
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Written by Sharné McDonald
Updated over a week ago

How to get feedback from clients.

You can use our Company Feedback feature to request feedback from your clients on their experience with your company.
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Written by Sharné McDonald
Updated over a week ago

How to: delete Hi5's.

The kids misbehaving? Here's how to delete anyone's Hi5.
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Written by Refiloe Metsing
Updated over a week ago

How to: Remove a user

You can delete redundant users from the company account
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Written by Sharné McDonald
Updated over a week ago

How to: Upgrade your plan

Get the benefits of our paid subscriptions
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Written by Sharné McDonald
Updated over a week ago

How to: Delete my company account

We understand that Hi5 is not for everyone, but we're still sad to see you go.
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Written by Sharné McDonald
Updated over a week ago