Admin & Manager

"With great power comes great responsibility"- Uncle Ben, Spider-Man.

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54 articles in this collection
Written by Sharné and Gary Willmott

How to create & manage Pulses

Measure anything with our powerful new Pulses feature that enables you to create & manage your own surveys.
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Written by Sharné
Updated over a week ago

How to get a Hi5'er of the Month Poster

R.I.P. Employee of the Month poster! Give that extra special sign of appreciation to co-workers with crowned Hi5's.
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Written by Sharné
Updated over a week ago

How to use Recognition Insights

You can get great comparative stats on how your company is doing in terms of giving recognition.
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Written by Sharné
Updated over a week ago

How to allow employees to post on the Notice Board

Enabling employee notices lets your users share important information within your company on the Notice Board.
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Written by Sharné
Updated over a week ago

How to set up birthday notifications

With Hi5's Slack and mobile app birthday notifications, you'll never forget a birthday again!
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Written by Sharné
Updated over a week ago

How to assign Admins and Line Managers

Assigning new Admins and Line Managers can be done using the Manage section.
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Written by Sharné
Updated over a week ago

How do Hi5's digital rewards work?

Hi5 gives out automatic digital rewards to your company's Hi5 givers & receivers.
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Written by Sharné
Updated over a week ago

How to download a PDF report of an employee's role and goals

You can download a PDF of each role with its goals to keep record.
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Written by Sharné
Updated over a week ago

How to set a custom rating cycle

You can choose to customise the start and end of your rating cycle
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Written by Sharné
Updated over a week ago

Why is there no data in my employee's report?

Employee reports won't display data if the time period selected has no ratings associated with it.
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Written by Sharné
Updated over a week ago

How To: Register an account

Missing out on Hi5? Sign up by following these simple steps.
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Written by Sharné
Updated over a week ago

Getting Started: Administrators

You've created a Hi5 account for your company, now what?
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Written by Sharné
Updated over a week ago

Getting Started: Line Managers

Your Administrator has assigned you as a Line Manager, this is what you have access to.
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Written by Sharné
Updated this week

How to see all the co-workers an employee has been assigned to rate

Pull up information about who an employee has been set to rate quickly and easily.
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Written by Sharné
Updated over a week ago

Why did I get a notification about a bad rating?

Admins can decide if they want Line Managers to be notified when their team members receive poor ratings.
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Written by Sharné
Updated over a week ago
Basic

How to: Sign In

Hi5 for joining us! Here's how to sign in.
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Written by Sharné
Updated over a week ago

How to use the Manage section

Manage your employees' info in a jiffy - edit or remove users, view profiles, assign departments & permissions and choose who rates who.
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Written by Sharné
Updated this week

How to personalise your company profile

You can customise your settings & personalise your company profile.
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Written by Sharné
Updated over a week ago

How rating transparency works.

When it comes to ratings, there are 3 transparency settings - here's what it means.
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Written by Sharné
Updated over a week ago

What rating data can an employee see on the Open transparency setting?

The Open transparency setting allows employees to see the same rating data as the Admin sees.
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Written by Sharné
Updated over a week ago

What rating data can an employee see on the Medium transparency setting?

The Medium transparency setting allows employees to see their co-workers' aggregated rating data using Company Status.
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Written by Sharné
Updated over a week ago

What rating data can an employee see on the Closed transparency setting?

The Closed transparency setting allows employees to see only their own aggregated rating data.
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Written by Sharné
Updated over a week ago

How to: edit my employee's profile.

As an Admin, you can add employee details like birthday, start date, what they do, as well as upload a profile pic!
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Written by Sharné
Updated over a week ago

How to: Invite many co-workers at once

Too many co-workers to count? Here's a simple way to invite them to Hi5 in one go.
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Written by Sharné
Updated over a week ago

How to integrate Slack with Hi5

These easy steps will help you add the Hi5 Slack app to your company account.
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Written by Sharné
Updated over a week ago

How to: remove Hi5 Slack integration.

To get the new Hi5 Slack app, you first need to remove the previous version. Here's how.
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Written by Sharné
Updated over a week ago

How to add Company Values

Use your company Values to measure Culture.
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Written by Sharné
Updated over a week ago

How to add Offices

If you have a multi-site company, you can create Offices to filter your employees and data according to location.
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Written by Sharné
Updated over a week ago

How to add Departments

Add your company's Departments and assign people to them. This is a great tool for grouping co-workers and their data!
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Written by Sharné
Updated over a week ago

How to add Roles

Add roles which you can later assign to Employees.
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Written by Sharné
Updated over a week ago

How to assign Roles

After creating Roles with Goals, assign them to your Employees so you can start measuring Employee performance.
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Written by Sharné
Updated over a week ago

What to do after an employee has created their own Goals

If you haven't assigned a Role to an employee, they are able to create their own Goals. Here are your next steps as an Admin.
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Written by Sharné
Updated over a week ago

How to assign people to rate their co-workers

In order to get the Growth and Culture insights you need, ensure that people are rated by their co-workers.
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Written by Gary Willmott
Updated over a week ago

How to see pending ratings

You can check how many ratings still need to be done in your company in the Reports section.
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Written by Sharné
Updated over a week ago

How to remind your employees to do their ratings

Ensure that all your users complete their ratings on time by sending them rating reminders.
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Written by Sharné
Updated over a week ago

How to: View inactive users

How do I see which co-workers have not activated their accounts after I've invited them?
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Written by Sharné
Updated over a week ago

How to: resend the activation invite email.

If your co-workers haven't activated their accounts, you can simply resend an activation link.
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Written by Sharné
Updated over a week ago

You can download a CSV file of your Hi5 Wall of Fame!

We've made it easy to keep record of filtered Hi5's on the Wall of Fame
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Written by Sharné
Updated over a week ago

The Admin's monthly report.

Every month on the 25th, we'll send you a data snippet so you can see how your company is doing.
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Written by Sharné
Updated over a week ago

How to get feedback from clients.

You can use our Company Feedback feature to request feedback from your clients on their experience with your company.
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Written by Sharné
Updated over a week ago

How to: delete Hi5's.

The kids misbehaving? Here's how to delete anyone's Hi5.
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Written by Sharné
Updated over a week ago

How to remove a user

Remove users whenever necessary at the touch of a button.
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Written by Sharné
Updated over a week ago

How to upgrade your plan

Get the benefits of our paid subscriptions, like great insights and reports.
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Written by Sharné
Updated over a week ago

How to delete my company account

We understand that Hi5 is not for everyone, but we're still sad to see you go.
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Written by Sharné
Updated over a week ago