Using Roles

An overview of how roles work and what each role can do.

Written by Connor Crezee
Updated over a week ago

An overview of Roles

Roles are the first level of user management in each organizations Hickory instance.

This is how users will be divided into different levels of access to your organization, beginning at the basic learner level role, and elevating all the way to the organization owner role.


Learners are the most basic and common user role, used to complete and review assignments. Learners can be assigned to groups by managers and admins.


Writers are very similar to learners in rights, with the key feature of also being able to use the lesson creator tool. This role does not have any elevated rights


Managers are the first tier admin role, where they do all things learner users can do, as well as view reports on lessons completed by the groups they manage. This role has access to dashboards to view their groups progress in their respective assignments at a quick glance.


Admins have the same rights as managers and writers, as well as full admin controls over their organizations Hickory platform. This included managing what users and managers are part of which group, as well as handling what assignments are assigned to each group. This role also handles inviting users to the organization Hickory platform.


The owner role allows key decision makers to manage the entire organization. Owners have all the same rights as admins, while also being able to manage the billing and account set up for the organization.

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