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Reference Feedback: Manually mark candidate as completed
Reference Feedback: Manually mark candidate as completed

How to manually mark a reference check as completed early (before all references completed) to activate the PDF export option.

Ricky avatar
Written by Ricky
Updated over 3 months ago

In some cases you may need to manually mark a candidate as completed with the reference checks for example:

  • If the candidate added optional references that you're happy to use instead of the originally required references

  • If some references cannot be reached/ aren't able to complete the reference

  • If you'd like to activate the PDF export button to generate the PDF report before the reference check is fully completed.

To mark a candidate as completed manually:

  1. Locate the candidate you wish to send a reminder email to from the Candidates pages and by using the search bar and selecting the candidate from the list:

  2. Select the 3-dot option button in the top right corner of the screen and select the Mark completed option:

  3. A green confirmation banner will appear at the bottom of the screen confirming the candidate is marked as complete:

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