In some cases you may need to manually mark a candidate as completed with the reference checks for example:
If the candidate added optional references that you're happy to use instead of the originally required references
If some references cannot be reached/ aren't able to complete the reference
If you'd like to activate the PDF export button to generate the PDF report before the reference check is fully completed.
To mark a candidate as completed manually:
Locate the candidate you wish to send a reminder email to from the Candidates pages and by using the search bar and selecting the candidate from the list:
Select the 3-dot option button in the top right corner of the screen and select the Mark completed option:
A green confirmation banner will appear at the bottom of the screen confirming the candidate is marked as complete: