In some cases you may need to edit the required references for a candidate:
If the candidate advises that they are unable to provide certain references
If you'd like to request some specific references for a specific candidate that isn't set for all other candidates in that job
To edit the required references for a candidate:
Locate the candidate you wish to update the required references for from the Candidates page by using the search bar and selecting the candidate from the list:
Select the 3-dot option button in the top right corner of the screen and select the Update required references option:
A pop up message will appear showing you the existing reference types that are set. From this screen you can:
A green confirmation message will appear at the bottom of the screen:
If the status of the candidate was Complete and more reference requirements were added, this will change the candidate status to In Progress until they've invited the additional references and the references have completed the survey.