Where can I find my Invoice/ReceiptHow to find you subscription Invoice or Receipt
HiPeople AI Assistant
Minimizing Notification Emails from HiPeople Using Email Filtering Rules
Why We Require a Valid Work Email
What is included in your Free Plan?Inclusions and limitations of the HiPeople Free Plan
Create a new JobHow to create a new Job
Integrating a job with your chosen ATS
Start/Pause a job
Update a Job nameHow to edit/update the name of a HiPeople job
Update required references
Archive (delete) a Job
How do I invite a colleague to view candidate results?How to invite a hiring manager or other colleague to view candidate assessment or reference check results
Organization Settings: enable PDF export of candidate referencesHow to enable users to be able to export PDFs of
Organization Settings: Add/edit company logoHow to personalize your HiPeople brand experience and add your company logo
Organization settings: Add users to your HiPeople accountHow to invite new users to your HiPeople account
Organization settings: GDPR data retention settingsHow to change the time data retention settings for your HiPeople account.
Organization Settings: custom privacy policyHow to embed your company's own privacy policy to all HiPeople managed candidate and reference communications.
Organization Settings: minimum required referencesHow to set a minimum required number of references that candidates need to provide the details of.
Organization Settings: Delete a userHow to delete a HiPeople user from your organization.
Organization settings: Users & PermissionsInstructions on how to edit HiPeople users and their permissions
Connecting Slack with HiPeopleHow to enable the Slack integration with HiPeople
Setting custom colorsHow to set custom colors to make sure HiPeople matches your employer brand
Account Settings: change your email addressHow to change the email address linked to your HiPeople account
Account settings: change profile picture/ name/ locationHow to edit personal details of your HiPeople user account.
Account settings: change passwordHow to change your HiPeople user account password
Why can't I invite Candidates/ Invite Myself?What to do if the Invite Candidates/ Invite Myself button doesn't work
What is your cancellation policy?How do I cancel my plan/subscription?