Hirize customers using the Software-as-a-Service offering may elect to establish a Credit Subscription. Enrollment in a Credit Subscription is subject to the following terms:
Subscriptions must be charged to a credit card on file. All credit card details are stored at, and by, Hirize’s payment processor, Stripe. Hirize does NOT store your credit card details.
The card on file will be charged for a renewal subscription period for the tier selected, on the day after the account’s credits have either been fully used or expired.
The subscription period begins on the day it is charged.
If the automatic purchase renewal fails for any reason, such as the card expired or declined, the purchase will be retried on the next day.
Accounts on a Credit Subscription typically have a grace credit period to ensure the account is not shut off due to a small credit shortage. The grace credit range and period can be modified and overridden by Hirize at any time and for any reason.
When making changes to the selected subscription tier within 7 days of the date the credit card was previously charged for the subscription, the previous purchase will be refunded, and a charge will be made for the new subscription tier. Current credit balance will be adjusted according to the difference in tiers.
When you cancel a Credit Subscription, you may use the remaining credits until the end of the credit term. Automatic subscription renewals will be discontinued, and the account will lose access to the Hirize Software-as-a-Service platform at the end of the credit term (or when the credits are all used, if earlier).
Accounts may be raised to any subscription level, but note that an account may be lowered by only one tier per subscription charge. In the case of a large one-off batch, it may be advisable to pause the subscription and buy sufficient annual credits to process that batch.