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Jobs Software - Work order statuses explained
Jobs Software - Work order statuses explained

What are the different Jobs Software work order statuses, and what at do they mean?

Updated over a week ago

There are six (6) different job categories that are used in the Jobs Software to describe the status of a specific work order; those categories are as follows:


Pending

When a work order/job is first created it will be listed as ”Pending” until the vender who the job/work order was sent to accepts it, declines it, or until you update the work order manually. Managers can also manually update the status of a work order/job by navigating to the specific work order/job, then by clicking “Update”.

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Accepted

When the vender confirms that they want the job/work order you have sent them, the work order/job will be listed as “Accepted” When a vendor accepts your job, they are then prompted to schedule its anticipated completion date. Managers can also manually update the status of a work order/job by navigating to the specific work order/job, then by clicking “Update”.

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Scheduled

A job is listed as “Scheduled” after its anticipated completion date is either confirmed by the vendor whom the job/work order was assigned to, or if the job/work order is manually updated by a manager. Managers can manually update the status of a work order/job by navigating to the specific work order/job, clicking “Update”, then selecting the anticipated scheduled completion date.

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Complete

After a job/work order has been completed, the work order can either be marked as “Complete” by its assigned vendor, or the job/work order can be updated manually by its assigning manager by pulling up the job/work order, clicking “Update”, then marking the job/work order as “Complete”.

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Declined

If a vender is not interested in a work order/job that you have send them, they may reject it. All rejected jobs will be listed as “Declined”

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Cancelled

If a job no longer needs to be completed or was created by mistake, then you may “Cancel” the job by opening the work order and clicking “Update” in order to update the work order/job status manually.

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