Paying and communicating through Homads helps you stay protected under our terms and conditions and cancellation and refund policies. It also makes it easy to find and reference important reservation details like a listing's address, your itinerary, check-in details, and other useful information. We can’t provide these benefits if your reservation isn’t booked and paid for directly through Homads.

Paying or communicating outside of Homads also makes it harder for us to protect your information and puts you at greater risk of fraud and other security issues, such as phishing.

Report suspicious messages

Never pay for your reservation outside of Homads. If someone asks you to pay for a reservation outside our payment system—or you think someone might be sending you links to a fake Homads site—tell us about it by emailing us directly at team@homads.com. 

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