We understand that you're having trouble finding the app in your app store. Here's some information to help you:
The "getHERO" and “Home+” app is currently available exclusively to users in South Africa. If you are in South Africa but cannot find the app in your app store, please follow these steps:
For iOS Users:
Change your Apple ID Country: Go to your device's Settings, then navigate to Apple ID > Media & Purchases > View Account > Country/Region > Change Country or Region.
Set the Country to "South Africa": Select "South Africa" as your new country. This will ensure that you have access to South African app store content.
Return to the App Store: Once you have changed your country, go back to the app store and search for "getHERO" / “Home+” to locate the app.