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Web Report Writer: Mobile App

Updated over 3 weeks ago

Need to inspect on the go? The Web Report Writer (WRW) mobile app makes it easy to capture photos, write reports, and work offline. Once you're back online, everything syncs up with the cloud.

Use it on:

First Time Setup

To connect your mobile app to your HomeGauge account, you must first log in on the browser version of Web Writer.

  1. Click on the Sign in @cloud.homegauge.com
    ​

    Screenshot_2022-11-30-10-12-53-77_d286dafceeabd81006ec979a40ac5ddb.jpg

  2. Your browser will launch the Web Writer Browser with a login screen

    IDB_login_mobile.png

  3. Enter your HomeGauge Username and Password and click Login

  4. Go to the Web Writer App and enter your HomeGauge Username and Password. Click Login.
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    ww_app_login.png

Starting a Report

There are three ways to start a report using the Web Report Writer mobile app.

πŸ“…The mobile app shows inspections from 2 days in the past and up to 14 days in the future. For full access, use the web version.

βœ… Method 1: Start from an Appointment

The easiest and most complete way to start a report is by creating an appointment on the Inspector Dashboard. This pulls in:

  • Customer and property info

  • Agreement and invoice details

  • Scheduled date and time


πŸ”„ Method 2: Sync a Report from the Web

Already started a report in the web app? Pull it into the mobile app.

  1. Make sure you're connected to the internet

  2. In the mobile app, tap Refresh Data
    ​

    Screenshot_20221122-105436.png

    If you see Connect to Sync instead, connect to Wi-Fi or data first


✍️ Method 3: Add an Inspection Manually

In the field with no internet? Start from scratch.

  1. Tap Add Inspection

  2. Fill in the required details:

    • Address

    • Inspection Date

    • Time

  3. Tap Save

Later, you can link this report to an agreement on the Inspector Dashboard. See: Inspector Dashboard: Managing Documents

Writing the Report

Writing on the mobile app is just like the browser version, with some extras:

  • πŸ“· Take photos directly in the app

  • πŸ“Ά Work fully offline

  • ☁️ Tap Sync to Cloud to save changes once you’re online again

πŸ“„ Learn more: Web Writer: Report Writing

Preview and Publish

Publishing must be done in the Web Report Writer browser. Here's how:

  1. Tap the left arrow to exit the report

  2. Tap Sync to Cloud
    ​

    ww_app_sync.png

  3. Tap the menu icon (☰)

  4. Tap Inspector Dashboard

    • A browser window will open

    ww_app_menu_options_inspector_dash.png

  5. Click the Menu on the top left of the screen
    ​

    IDB_menu_mobile.png

  6. Click Web Writer to launch the Web Writer Browser
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    IDB_menu_options_mobile.png

  7. Preview and publish your report

  8. Send it to your clients

πŸ“„ Full instructions: Web Report Writer: Publish a Report

Export Photos

The Web Writer App can export photos for the report. This is useful if you need access to the photos. Some inspectors like to back up their photos on an external site like Google or a hard drive.

  1. In an open inspection

  2. Tap Media

    ww_app_inspection_overview_cover_media.png

  3. Click the Three-Dot Menu

  4. Tap Export Media β†’ Export
    ​

    ww_app_media_export.png

  5. Tap Cancel when finished
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    ww_app_media_export_redo.png

πŸ“± The exported photos can be found in your phone’s Gallery.

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