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How to Complete a Statement of Account
How to Complete a Statement of Account
Hometime avatar
Written by Hometime
Updated over a week ago

Airbnb reservations and tasks will automatically appear on your statement based on the assigned statement template, saving you precious time each month. You can also manually add reservations from other booking platforms or any expenses not linked to a task in the Hometime platform.

Steps to complete a statement:

To find your statements, go to "Finance" and select "Property statements".


1. Statement status

There are 4 different categories to track the status of the statement.

Open - The status of a new statement will always be set to "Open". When the statement is open, you can add and edit transactions. In addition, any changes made to the management fee or statement template will also automatically apply to open statements.

Ready for Review - Changing the status to "Ready for Review" is useful when the statement has been completed, but if you or a team member needs to do a final review. A statement could be changed back to "Open" if any tweaks need to be made before completing the statement.

Completed - Once the statement has been reviewed and ready to submit, changing the status to "completed" is important. This will prevent any changes from been made to the transactions on this statement. Once completed, you have the option to email the statement to the owner, and it will automatically appear in the owner portal if they have been given access.

Archive - When a statement is archived, it will be removed from your list but can still be accessed from the archived folder. When a statement is archived, it will not be sent to the owner or visible in the owner portal. This is useful if there is a month where there are no transactions.

2. Adding a transaction

Reservations made through Airbnb are automatically included in your statement based on your template. Tasks will also appear on your statement based on the date the tasks were scheduled to start. This means that you don't have to touch the transactions and automatically populate on your statement.

You can also manually add a transaction, which is useful if you wish to add reservations from other booking channels or have an expense that wasn't loaded as a task during the month. At the bottom of the statement, click on "Add transaction". Use the type "Other" for reservations not made within Airbnb or "Task" for any other expenses.


3. Editing a transaction:

If something isn't quite right or you need to make a change, you can edit the transaction. Select the "Edit" image to the right of the transaction and update any editable fields. After saving your changes, the statement will automatically update.


4. Excluding a transaction:

If you want to exclude a reservation from the statement, you can delete the transaction. Select the "Delete" icon to the right of the transaction, and the transaction will then move to the excluded transaction section. Of course, you can always add this back on the statement if required.


5. Moving a transaction:

You have the ability to move a transaction to a different statement period. This can be done when either in the process of excluding a transaction or when editing an already excluded transaction. Under "Reason for removing", select "Move to another statement". You can only move a reservation to an open statement.


6. Sending a statement

You can add a statement note to provide any additional context to the owner. Click on "Add notes" at the bottom of the statement and enter your description.

Once you have set the statement's status to "Completed", click on "Send statement" next to "Edit status". The owner's email address will appear automatically, and you can add additional email addresses if required. Once ready, press "Send statement", and the email will be sent. The statement will also appear in the owner portal as soon as the statement is changed to "Completed".

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