Hometown Help Center

We meet fans where they are.

Frequently asked questions

Where Can I Purchase Tickets for My Event?

Why Can't I See Tickets Available For an Event?

How Do I Use an Event Code?

Will I Receive an Automatic Refund For a Cancelled Or Rescheduled Event?

Have an unknown or pending charge?

Charges & Refunds

Information related to refund requests, exchanges, and unknown charges

Assistance locating events in the app and web

Purchasing Tickets & Passes

Assistance with purchases online, in the app, and on site

Accessing Accounts & Tickets

Assistance locating tickets and passes