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πŸͺ΅ Gather Homeway Logs

Here's how to download your Homeway and Home Assistant logs.

Updated over 8 months ago

Accessing your Homeway logs is helpful for debugging support issues. Here's how to get your Homeway logs.

To get started, pick how you're running the Homeway add-on:

Home Assistant Built-in Add-on

If your Homeway add-on is installed via the Home Assistant web portal, you can get your logs via the Home Assistant web portal.

  1. Open your Home Assistant website.

  2. Click "Settings" in the main menu at the bottom left.

  3. Click "System" in the settings list.

  4. Click "Logs" in the system settings list.

  5. At the top right, there's drop-down text that defaults to "Home Assistant Core". Click the drop-down text and select "Homeway"

  6. Click the download "arrow" icon toward the top right.

  7. Send the log file via support by dragging it into the chat window.

Standalone Linux CLI

If your Homeway install was done via the Linux CLI installer, you can find your logs by doing the following:

  1. SSH into the device running the Homeway plugin.

  2. cd into the logs folder cd ~/.homeway-addon/logs

  3. Download the most recent log file, labeled "homeway.log"

  4. Send the log file via support by dragging it into the chat window.

If you're having trouble downloading the file via SSH, use an SFTP UI client like FileZilla.

Docker Container

If your Homeway plugin is running in the Homeway Docker Container or via Docker Compose, do the following:

  1. Find the docker container mapped data folder.

    1. This folder mapping is part of the docker command line run option or defined in your docker-compose file.

  2. In the data folder, open the logs folder

  3. Download the most recent log file, labeled "homeway.log"

  4. Send the log file via support by dragging it into the chat window.

If you're having trouble downloading the file via SSH, use an SFTP UI client like FileZilla.

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