We'll cover how to change the email that you use to log in to HoneyBook below. The email that you use to log in to HoneyBook is also the email address where you'll receive account-related notifications. If you'd like to change the email that you send messages from, you'll need to integrate a different email in a different section of your account.
Click your company logo from the side navigation menu > select My Account
Click the Email Address field in the Account Info section
Follow the prompts to complete the 2-Step verification process
Once you've completed the verification, click Confirm
Now, you can update your email by clicking the Email Address field again and making any necessary adjustments
All changes will save automatically.
What to do if you can't change your login email
New email address already in use
If the new email address you'd like to use has already been used in HoneyBook, please reach out to our Support team by clicking the Question Mark icon on any HoneyBook page and chatting in, "Talk to a person." Be sure to also message in with:
Old login email address
Email address you'd like to change to
Can't complete 2fa
If you no longer have access to your security phone number, or aren't receiving the 6-digit code, please reach out to our Support team by clicking the Question Mark icon on any HoneyBook page and chatting in, "Talk to a person."
Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!