Services in HoneyBook let you define what you offer once, then reuse it across smart files. Clients can browse and select services, and their choices flow automatically into invoices and contracts — reducing manual work and making it easier to book.
✨ Services Hub update: Manage everything you offer in one place
HoneyBook upgraded how you manage what you offer—what was previously called “packages” is now part of the Services Hub. The Services Hub helps you streamline your workflow, reduce repetitive setup, and create a more flexible, scalable booking experience for your clients.
What’s changed
Packages are now services: Everything you previously managed as packages is now available as services in the Services Hub
Your data moved automatically: All existing information—names, pricing, and structure—has been migrated. No action is required, and nothing was lost.
More flexibility and scalability: Services are easier to organize, reuse across smart files, and customize to fit different client needs
What you can expect
When you open the Services Hub, you’ll see:
Your previous packages, now listed as services
A centralized place to edit and organize your offerings
The ability to reuse services across multiple files
You can start using services immediately when creating or sending a smart file—no additional setup needed.
Manage services in the Services Hub
Add a service
From the navigation menu, select Templates > Services
Select Add service
Enter a name, then optionally:
Add a description
Adjust quantity, unit measurement, and unit price
Enable tax or service charge
Add an image
Add sub-items
Select Save
Delete a service
Deleting a service removes it from the Services Hub and prevents it from appearing when adding services to new smart files. Existing smart files that already include the service aren’t affected.
From the navigation menu, select Templates > Services
Select the
three-dot menu icon next to the service you want to delete > Delete > Delete
Add a services block to a smart file
A services block lets clients browse and select from your offerings directly within a smart file.
Open or create a smart file
Add a services block in one of 2 ways:
Select
Add a block > Services, orAt the top of the smart file builder, select
Manage your pages > + Add page
Choose a template with a services block or select + Start from blank. If starting from blank, choose a services block type:
Service selection — Client views and selects services
Service selection with session — Client selects a service and books their session
Delete a services block
Open a smart file
Find and select the service block >
Delete (trash icon)
Configure service selection settings
In the Settings tab on the sidebar, control how clients interact with the services block:
Service selection |
📣 Note: If you choose Service selection with session, the client must select one service with a session. This option overrides the service selection setting. |
Selection is required (Service selection only) |
|
Client’s selection summary | Clients can view a running summary of their selections and see totals update in real time through the navigation bar. Select Edit to configure the summary:
|
Invoice info | Select Edit services for invoice to control which service details appear in the invoice block — add more context or remove fields that aren't relevant. |
Design your services block
In the Design tab on the sidebar, customize the appearance of the services block:
Choose a layout (rows or columns)
Set a background color
Adjust top and bottom padding
You can also rearrange, duplicate, delete, or copy and paste individual service elements within the block.
Add a service item to an invoice
Open or create a smart file
Select
Add a block > Invoice & payChoose how to build the invoice:
Start building — Build from scratch
Create with AI — Let HoneyBook AI generate the invoice block
Browse templates — Start from a pre-built invoice template
In the invoice block, select + Add a new service
Search for and select a saved service from your Services Hub
Select Manage services to return to your full services list in the Services Hub
Edit details inline if needed (description, quantity, unit price, sub-items)
Delete a service item from an invoice
Open a smart file
Find and select the service in the invoice block you want to delete >
Delete (trash icon)
Edit services with HoneyBook AI
Select a service in the invoice block > 
Edit your invoice with AI to create, edit, or add services through a chat interface — no manual editing required.
Understand static vs. dynamic services
When a services block and invoice block appear in the same smart file, client selections automatically populate the invoice and totals update in real time.
Type | Behavior |
Static services | Always included in the invoice, regardless of client selection |
Dynamic services | Added to the invoice based on what the client selects |
Payment plan rules when combining service types
Both static and dynamic services: Must include at least one percentage-based payment. Fixed payment amounts are allowed up to the static services total.
Dynamic services only: All payments must be percentage-based or evenly divided
Add a service recap to a contract block
Include a dynamic services recap in your contract so it automatically reflects whatever the client selects — no manual updates needed.
Add a contract block to your smart file
Select the contract block > Add next to “Services recap” in the sidebar
The contract will update automatically based on the client's selections, always reflecting exactly what they chose
Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!