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HONK University: What happens when an active job is cancelled by the customer
HONK University: What happens when an active job is cancelled by the customer

This video will explain in detail what dispatchers and operators will see when an active job has been cancelled post dispatch

Melissa avatar
Written by Melissa
Updated over a week ago

When an active job is cancelled, dispatchers and operators will now receive alerts via the HONK Partner app instead of a phone call. The video below will walk you through the steps on what will happen in the unfortunate case that an active job has been cancelled post dispatch. 

 HONK University is a collection of short videos that are designed to educate dispatchers and operators and help them navigate the HONK Partner app and HONK's systems with ease and comfort. 

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