HONK University

A collection of videos designed to educate Partners on how to properly use the HONK Partner app.

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9 articles in this collection
Written by Jason

HONK University: Everything you need to know about a Certificate of Insurance

This video will explain what a COI is, what document meets our requirements and which ones do not
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Updated over a week ago

HONK University: How to upload a new insurance document

This video will walk you through the steps on how to upload your own insurance document
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Written by Jason
Updated over a week ago

HONK University: How to add apps onto your HONK account

This video will show you how to add and connect apps for your dispatchers and operators to your HONK profile
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Written by Jason
Updated over a week ago

HONK University: How to dispatch from the HONK Partner App

This video will show you how to dispatch yourself or your operators by using the HONK Partner App
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Written by Jason
Updated over a week ago

HONK University - Secondary Towing

What to look for and how to identify secondary tows from within your HONK app
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Written by Jason
Updated over a week ago

HONK University: What happens when a location changes on an active job

This video will explain in detail what dispatchers and operators will see in the app if the customer's location has changed post dispatch
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Written by Jason
Updated over a week ago

HONK University: What to do if you can't find the customer or their vehicle once you're on scene

This video will show you how to let HONK know when you arrive on scene and cannot find the customer or their vehicle
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Written by Jason
Updated over a week ago

HONK University: What happens when an active job is cancelled by the customer

This video will explain in detail what dispatchers and operators will see when an active job has been cancelled post dispatch
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Written by Jason
Updated over a week ago

HONK University: How to cancel a job after dispatch

This video will explain in detail how to cancel a job within the app after your company has been dispatched
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Written by Jason
Updated over a week ago