We're confident that Hooked on Phonics is a learn-to-read solution for most children ages 3-8, or reading levels Pre-K through 2nd grade. Therefore, we offer a 30-day Money-Back Guarantee, stating that if you do not see a significant improvement within 30 days, indicating to you that the program is a good fit for your child in your first month of consistent use, you may reach out to us before the 30-day trial period ends, and we'll issue a refund for the price you paid at the time of sign up - no questions asked.
We very rarely hear from families taking advantage of this guarantee, but if the program is not working well for your child, please reach out to our dedicated Customer Care Team so we can help! We're here to offer tips, strategies, and suggestions for ways you might tailor our program to fit your family's needs. Alternatively, submit a request below and we can assist you with cancellation and/or refund, if needed.