Your Practice Pack level will not adjust based on where your child is completing the activities in the App. Please follow these steps to confirm your preferred Pack level if you're advancing:
Log in to Your Dashboard
If you've never logged into the website before, select "First Time Login or Forgot Password?" and we will send you an email to create a password
Locate your Practice Pack subscription and select View/Manage Shipment
Select Change Pack Level or Add Packs to next shipment and a pop-up will appear
'X' the Pack at the top, then select your preferred Pack from the options below
Select Confirm to finalize your selection and we will send your preferred Pack on the date that is shown on the page
Navigate to the Practice Pack Manage page, then select Change next to Future Pack Level to make changes to the level of future Practice Packs
This will update the Packs you receive AFTER the package you previously selected in step #4
NOTE: If you need to lower your child's Practice Pack level, or if your subscription includes Bonus Books, please reach out to the Customer Care Team by submitting a request below.
Example: Leveling Up to Kindergarten Level
Adjusting Next Month Shipment Accordingly
NOTE: If you need to lower your child's Practice Pack level, or if your subscription includes Bonus Books, please reach out to the Customer Care Team by submitting a request below.