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How do I change the Practice Pack level?

Updated over 2 months ago

Your Practice Pack level will not adjust based on where your child is completing the activities in the App.

To change the level of your next shipment:

  1. Log in to Your Dashboard

    • If you've never logged into the website before, select "First Time Login or Forgot Password?" and we will send you an email to create a password

  2. Locate your Practice Pack subscription and select View/Manage Shipment

  3. Select Change Pack Level or Add Packs to next shipment and a pop-up will appear

  4. Remove the current pack from the cart, then select your preferred Pack from the options below

  5. Scroll down to select Finalize New Selection and we will send the selected Pack on the date that is shown on the page

  6. Navigate to the Practice Pack Manage page, then select Change next to Future Pack Level to ensure your subscription continues from the level selected prior

  • Ex) If you changed your next shipment to include Pre-Reader Steps 3&4, you'll want to change your Future Pack Level to Pre-Reader Steps 5&6

NOTE: If you are unable to lower your child's Practice Pack level, or if your subscription includes Bonus Books, please reach out to the Customer Care Team by submitting a request below.

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