If you purchased a Hoot subscription through the Apple App Store, refunds are handled directly by Apple. We don’t have the ability to issue or process refunds ourselves, but we’re happy to guide you through the process.
How to request a refund on iPhone or iPad
Open Settings on your device
Tap your Apple ID at the top of the screen
Tap Subscriptions
Select Hoot
Tap Request a Refund and follow the on-screen steps
How to request a refund on the web
You can also request a refund directly from Apple online:
Go to reportaproblem.apple.com
Sign in with your Apple ID
Find your Hoot subscription
Select Request a Refund and complete the form
What happens next?
Apple reviews refund requests individually
Decisions are usually made within a few days
Approved refunds are returned to your original payment method
You’ll receive a confirmation from Apple once a decision is made
A quick note about refunds
Refund approvals are determined by Apple and may depend on factors like how recently the subscription was purchased or renewed. While we can’t guarantee the outcome, Apple often approves requests made shortly after a charge.
If you’re unsure whether a refund is the right move, or if you’d like to explore other options (like extending your access or pausing your plan), feel free to reach out — we’re always happy to help.