There are a couple common reasons why you may not be able to view your Hoppier card.

This event has not yet started

  • Your event may have not started yet, you will see a notification on your screen letting you know when this event becomes active. Once your event is active you will be able to view your card on the home screen.

Your event has ended

  • Hoppier cards will deactivate when an event is finished. While your event is on-going, you will see when this card deactivates in the upper-right corner of your homepage.

Is your event running & you cannot see your Hoppier card? If this is happening, please contact us through the chat.

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