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How to Contact Support
How to Contact Support

Need help? Our amazing support team is always happy to assist!

Emil Aite avatar
Written by Emil Aite
Updated over 9 months ago

Hoppier is here to help! We offer a full Help Center where you can find up-to-date information and guides on how to use Hoppier.

Table of Contents

Support Hours

The Hoppier support team is available Monday - Friday from 10:00 AM to 4:00 PM EST. If you contact us outside of the support hours, you will receive a response the next business day.

Help Center

Our Help Center is an up-to-date knowledge base that includes all our guides on how to use Hoppier. The Help Center is searchable and is a quick way to find out how Hoppier works. The help center can be accessed through your web browser or by clicking the chat bubble in Hoppier.

Live Chat

To access the live chat

  1. Log into your account via the web portal

  2. Click the chat bubble in the lower right corner of your screen

  3. Click the Send us a message button

Contact Support via Email

If you're not finding the answers you are looking for using the Help Center or the Live Chat you can email our support team at support@hoppier.com


When emailing support we recommend sharing a detailed description as well as any screenshots. Please also share the email used for your Hoppier account.


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