Hoppier is here to help! We offer a full Help Center where you can find up-to-date information and guides on how to use Hoppier.
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The Hoppier support team is available Monday - Friday from 9:00 AM to 6:00 PM EST. If you contact us outside of the support hours, you will receive a response the next business day.
Our Help Center is an up-to-date knowledge base that includes all our guides on how to use Hoppier. The Help Center is searchable and is a quick way to find out how Hoppier works. The help center can be accessed through your web browser or by clicking the chat bubble in Hoppier.
To access the live chat
Log into your account via the web portal
Click the chat bubble in the lower right corner of your screen
Click the Send us a message button
Contact Support via Email
If you're not finding the answers you are looking for using the Help Center or the Live Chat you can email our support team at firstname.lastname@example.org
When emailing support we recommend sharing a detailed description as well as any screenshots. Please also share the email used for your Hoppier account.