If you have processed an entry and completed the payment processes, you should immediately see the transaction being confirmed on your screen and you will see a red dot on the notification bell on the top right corner of your screen.
If you have not received the confirmation by email, please make sure that:
The email box you are reviewing is the address you used in your Horse Monkey account
Your junk/spam mail is not stopping our emails to you
Your email address has been spelt correctly
If you have checked the above and still have not received your confirmation email please contact the Horse Monkey team at hello@horsemonkey.com for further support.