Hospitable’s thermostat integration helps hosts automate temperature control across their properties. Using preset modes and smart automation, you can balance guest comfort with energy efficiency without manual adjustments.
This article explains how thermostat presets work, where to view and manage devices, and the key settings available.
How Thermostat Presets Work
Thermostats in Hospitable use preset modes that automatically adjust temperatures based on reservation status and vacancy periods.
Available Preset Modes
There are three default preset modes:
Occupied
Unoccupied
Long-term Unoccupied
Hosts can also create custom presets.
Occupied Mode
Occupied Mode is designed for active guest stays.
Activates 2 hours before check-in
Maintains a comfortable temperature range during the reservation
Remains active until the reservation ends
There is no setting to delay switching from Occupied Mode to Unoccupied Mode after checkout.
There is no after check-out buffer for thermostats.
After guest check-out, the thermostat automatically switches to the Unoccupied preset.
Guest Controlled
Hosts can allow guests to adjust the thermostat during their stay. If a guest changes the temperature, the system will display this as “Guest Controlled.”
Unoccupied Mode
Unoccupied Mode activates immediately after checkout.
Switches to energy-saving temperatures
Keeps the property within a moderate range
Prepares the space for the next reservation without excessive energy use
Long-term Unoccupied Mode
This mode is used when there are no upcoming reservations.
Activates when there are no bookings within the next 2 weeks
Uses deeper energy-saving settings
Automatically switches:
To Unoccupied Mode 2 days before the next reservation
To Occupied Mode 2 hours before check-in
This gradual transition helps avoid sudden temperature changes and high energy usage.
Cleaners and maintenance staff can override the temperature for up to 2 hours when the thermostat is in Unoccupied or Long-term Unoccupied Mode.
See more here: Thermostat Preset Modes
Viewing Thermostats in the Devices Dashboard
The Devices Dashboard shows all connected thermostats in one place.
You can view:
Current preset mode
HVAC mode
Fan settings
Viewing Thermostat Status in the Inbox
Thermostat information is also visible inside each reservation conversation.
In the right-hand sidebar, you’ll see:
Current preset
Next scheduled preset change
Current property temperature
A colour indicator helps you quickly assess status:
Green: Operating as expected
Amber: Temperature slightly outside target range
Red: Thermostat is offline
Key Features and Settings
Guest Control
You can choose whether guests are allowed to adjust the thermostat.
Enabled: Guests can change the temperature
Disabled: Thermostat remains locked to preset ranges
To update this setting:
Go to Devices → Thermostats → Settings
Toggle Guest Control on or off
Click Save Changes
Automatic Override for Cleaners and Maintenance
If someone manually adjusts the thermostat while it is in an unoccupied mode, Hospitable assumes it is a cleaner or maintenance visit.
A temporary override is applied for 2 hours
After 2 hours, the thermostat returns to the preset mode
This allows short-term access without disrupting automation.
Offline and Temperature Notifications
You can enable alerts to monitor thermostat performance.
Available notifications:
Thermostat goes offline
Temperature moves outside a defined range
To configure notifications:
Go to Devices → Thermostats → Settings
Enable or disable notifications for when thermostats go offline
Select your preferred notification method:
Email
SMS
or both
Click Save Changes
Thermostat Pricing
Thermostat access depends on your Hospitable plan:
Professional Plan: Includes 2 smart devices (locks and/or thermostats) per active property
Mogul Plan: Includes 4 smart devices per active property
Additional devices:
$5 per device per month
Hosts on the Host Plan must upgrade to access thermostat integrations.
Read more about subscription plans here: Hospitable Pricing & Subscription Costs
Connecting Your Thermostat
To get started with thermostat automation, you’ll need to connect your device to Hospitable.