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Velvetiser Troubleshooting
My Velvetiser isn't getting hot enough for me
My Velvetiser isn't getting hot enough for me

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Updated over a week ago

The Velvetiser has been calibrated to serve at the best temperature for flavour, which is up to 68 – 70 degrees Centigrade. A few degrees either way is perfectly acceptable, but if your hot chocolate is much hotter, its delicate flavours will be scalded (this is often the reason that hot chocolate served in some coffee shops doesn’t taste as good as ours).

We worked hard on the design of our Velvetiser to ensure this never happens and a simple tip for a warmer drink is to fill your cup with hot water and empty it just before pouring in your hot chocolate or latte.

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