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Velvetiser Troubleshooting
What happens if I have lost/damaged a component?
What happens if I have lost/damaged a component?
Updated over a week ago

Maybe you’ve moved house and left the whisk behind, maybe the power base got a little too warm in the strength of the sun, or perhaps your beloved pooch used the lid as a chew toy – whatever has occurred, we will be happy to help!

Get in touch via usahelp@hotelchocolat.com and our team will help with any part you might need.

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