As with all electrical items, the bottom of the Velvetiser jug and power base need to be kept safe away from excess water and so can’t go through the dishwasher. However, caring for your device is very easy! First, remove the whisk and clean it gently with a small brush to remove all built-up cocoa and milk residue. Please bear in mind that sometimes residue can be found hidden behind the black plastic disc. Always clean the inside of the jug gently with soft cloth with a bit of soapy liquid, then rinse. The jug itself is made from food safe Teflon like coating* making it incredibly effortless to clean without the need for an abrasive cloth.
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The lid should also be cleaned regularly. The rubber seal can be removed and washed but please ensure this is thoroughly dried before replacing otherwise this can create an airlock and cause the lid to ‘pop-up’ during the Velvetising process.
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​*Our coating is free of the chemical PFOA and is of a food grade standard for up to 4000 uses.