Occasionally a crypto deposit may be denied resulting in the funds bouncing back to your crypto wallet.
Why this is happening?
This can happen due to various reasons. One of the most common reasons being the transaction was sent with a low transaction fee; this fee is set by your wallet provider and we suggest reaching out to their support if the issue persists. Another reason being long process times for your deposit, or your wallet is flagged as fraudulent for transactions.
If you believe that your deposit bounced back for another reason, we suggest contacting your wallet provider to confirm that everything from their side is in order. If so, try depositing again.