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I haven’t received my item yet, though it’s been more than 3 weeks since I made the order, what shall I do?
I haven’t received my item yet, though it’s been more than 3 weeks since I made the order, what shall I do?
Gershon Alon avatar
Written by Gershon Alon
Updated over a week ago

We do our best to get your package to you as soon as possible and in the time frame noted.

Do note that our logistics center is located in the US and international shipping may take more than expected. 

We advise tracking your order, using the tracking code received in the confirmation email, with your local mail carrier. In most cases, the local mail carrier will be delivering the order in the designated country and their tracking site will be updated first. 

For further assistance please feel free to contact us.

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