To arrange for used BID collection, please contact your regional BID take-back logistics coordinator:
North America:
- Carol O'Brien carol.obrien@mt-unirepair.com
Europe, Middle East, and Africa:
The following EMEA countries participate in a take-back program that includes not only the BID, but also ink canisters, imaging oil, and bobbin wire. Click your country to learn about the return process:
The following EMEA countries have a take-back program that includes BIDs only. Click your country to learn about the return process:
Asia Pacific/Japan:
- China: Brian Zhang brian.zhang@sanmina.com
- All other countries: Please contact your channel/reseller
Latin America:
- Mexico: Tania Tellez ttellez@hp.com
- Brazil: Lilian Soares lilian.soares@hp.com
- All other countries: Laura Moreno
Missing the HP Return shipping label?
Contact your local supplies team and ask them to send you some more labels. Make sure to include your press serial number in your email.