Skip to main content
All CollectionsDealing with Supplies and Spare Parts
Where is my UTK?
Where is my UTK?

How to access your Smart Uptime Kit (SUTK)

Susan Rubin avatar
Written by Susan Rubin
Updated over 5 years ago

The Smart Uptime Kit (UTK) recently moved to the PrintOS Service Center.

Here's how to access it:

Option 1: Direct access

1. Enter the Service Center from any browser (you don't need to be within PrintOS).

2. Click on the SUTK tab:
​

Option 2: Access via PrintOS

  1. Enter the Service Center via your app-switcher. Note: Do NOT use the old "Indigo Smart Uptime Kit" icon.

  2. Click "Open Case"

  3. Choose the SUTK tab

*** If you are asked to provide credentials, just use the username/password you used to sign in to PrintOS.

Did this answer your question?