There could be a few reasons for the indication of the error:

  • Check if the entry of the employee information that includes the bank, bank branch code, bank account no. are correct.

  • Check if the corporate bank account no. and branch code are correct.

  • Check if the BIB Type and Service Type details provided are correct.

  • Check if the batch code entered is correct.

  • The above reasons for the error are not exhaustive, thus if you still face a problem with the file submission, please contact our office line for further assistance or send us an email to

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