There are two step to successfully process payroll payment for employees salary:

  1. Generate UOB Giro File

  2. Upload Payroll Payment Files to UOB Infinity

  3. Approve Payroll Payment Transactions

Nevertheless, we'll be guiding you through both steps.

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1. Generate UOB Giro File

First thing, ensure to generate the Giro File from HReasily by referring to this guide.

The ideal setup for UOB Infinity would be:

BIB Type: FAST/GIRO

Service Type: Normal Service

Once generated, HReasily will provide the txt file with the title UGBIxxxxxx (eg.UGBI200501.txt)

Ensure the giro file that is uploaded to UOB Bank is the 1st file, no numbers in the bracket eg. UGBI200501.txt(1). Otherwise, it would make an error when you upload it to UOB Bank

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2. Upload Payroll Payment Files to UOB Infinity

Here's how to upload your GIRO from HReasily to UOB Infinity:

1. Please login to your UOB Infinity business banking account

2. Navigate to Pay & Transfer then click Upload Bulk Files

3. Click Upload New Bulk Files button on the top right corner

4. Choose the file type you'd like to upload

Note: Select Payroll > FAST/GIRO Payroll (Employee) as the File Type

5. Click Submit to proceed uploading the file

6. Tap on Action button to view the transaction details or notify approver (if applicable)

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3. Approve Payroll Payment Transactions

Here's how to approve payroll payment transactions uploaded from the step 1 above:

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A. Self Push Notification

This method will only work if you have registered and activated Infinity Secure and you must complete all the steps within 60 seconds. Kindly follow these steps to proceed.

1. Go to “My Task”, tick the transaction that you want to approve and click “Submit” button

2. Upon seeing the “Authorise Transaction” popup at your browser, you will receive a push notification on your mobile phone from “UOB Infinity Singapore”. Tap on the push notification

3. The Infinity app will be automatically opened and you will see a an authorisation popup with options to “Approve” or “Cancel” the transaction. Tap on “Approve

4. Provide the Infinity Secure PIN and tap on “Submit”. A successful message will be displayed on your phone and on your browser

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B. Push Notification Sent by Maker (Notify Approver)

This method will only work if you have activated the digital token (Infinity Secure) and have enabled the push notification function on your mobile device. Kindly follow these steps to proceed.

1. Once the maker sends a push notification to you (as the approver) via “Notify Approver” function, you will receive a push notification on your device (Infinity Secure). Tap on the push notification.

2. The UOB Infinity app will be launched and you will see the UOB Infinity login screen. Kindly proceed to login.

3. After a successful login authentication, you will see the details of the transaction submitted by the maker. Click “Submit”.

4. Provide your Infinity Secure PIN

5. Click the “Next” button to complete transaction approval.

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C. Generate Token Response using Infinity Secure

This method will only work if you have registered and activated Infinity Secure. Kindly follow these steps to proceed.

1. Go to “My Task”, tick the transaction that you want to approve and click “Submit” button

2. Upon seeing the “Authorise Transaction” popup at your browser, click on “I did not receive the notification”. Please remove/dismiss the “UOB Infinity Singapore” app push notification on your mobile

3. You will see 2 tabs. If you are not on the “Infinity Secure” tab, click on the “Infinity Secure” tab

4. Open the Infinity mobile app and tap on “Infinity Secure” on the login page. Select “Transaction Key II”, enter the 6-digit Infinity Secure PIN and tap on “Next” button

5. Enter the code displayed on your browser’s Step 3 into your phone, tap on “Next”. Enter the code displayed on your browser’s Step 4 into your phone, tap on “Generate Key”. Input the generated numbers into your browser and click “Submit”

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D. Generate Token Response using Physical Token

This method will only work if you have registered and activated Infinity Secure. Kindly follow these steps to proceed.

1. Go to “My Task”, tick the transaction that you want to approve and click “Submit” button

2. Upon seeing the “Authorise Transaction” popup at your browser, click on “I did not receive the notification”. Please remove/dismiss the “UOB Infinity Singapore” app push notification on your mobile

3. You will see 2 tabs. If you are not on the “Physical Token” tab, click on the “Physical Token” tab

4. Follow the on-screen instruction to generate the token response using your physical token and input the generated numbers into your browser and click “Submit”

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