Shipping and Payments

13 articles in this collection
Written by Akshay and Michelle

General:

Free Shipping (Hubba-Funded beginning July 2020)

Shipping funded by Hubba.

Written by Akshay
Updated over a week ago

Returns

Written by Akshay
Updated over a week ago

How Do I Change My Bank Info?

Written by Akshay
Updated over a week ago

I'm a Buyer:

How can I pay outstanding invoices early? (Net 60)

With 'Pay Now', you can easily manage outstanding invoices with the option to pay earlier through the click of a button!

Written by Michelle
Updated over a week ago

Buyers: Payment Processing & Net-60 Terms

We use Stripe to process all payments.

Written by Michelle
Updated over a week ago

When Will My Credit Card Be Charged? (Net 60)

Written by Akshay
Updated over a week ago

Tracking Your Order

Written by Akshay
Updated over a week ago

I'm a Brand:

Brands: The Shipping Cost is Missing on my Order

If you've received an order with what appears to be $0 shipping, don't worry! Your shipping costs will be fully reimbursed. We'll explain:

Written by Michelle
Updated over a week ago

How Do I Update the Tracking Number of an Order?

Written by Akshay
Updated over a week ago

Payment for Brands

Written by Akshay
Updated over a week ago

Brand Payout Process: Stripe Overview

An overview of how payouts to brands are processed through Stripe.

Written by Michelle
Updated over a week ago

What Do I Do If I Want To Hand-Deliver My Products?

Written by Akshay
Updated over a week ago

How do I Ship Two Orders Together?

Written by Akshay
Updated over a week ago