Minimum operating requirements for Hubilo Event Platform

For Event Platform

System OS:

• Mac OS - Version 10 or later

• iPhone & iPad OS - Version 13 or later

• Windows OS - Version 8 or later

• Android OS - Android 5 or later

Suggested Browser ​(​Use Google Chrome for best user experience)

MacBook:

• Google Chrome - Version 93 or later (Recommended)

• Safari - Version 13 or later

• Firefox - Version 91 or later

iPad & iPhone:

• Safari - Version 13 or later

Windows:

• Google Chrome - Version 93 or later (Recommended)

• Firefox - Version 91 or later

Android:

• Google Chrome - Version 81 or later (Recommended)

1:1 Meetings, Lounge & Room:

• Click here​ to know more about allowing, selecting, and switching your mic & camera settings in the browser

• Check your microphone for audio output and ensure the correct one is

• Ensure you are not connected to the VPN or have any firewall restrictions

• Require stable internet connectivity.

• Above suggested browsers

Still, having issues with meetings on Hubilo? Share the following details with your IT/Tech team and get the ports whitelisted on the network.

1. Destination Ports
   
   TCP - 80; 443; 3433; 5668; 5669; 5866 - 6000; 6080; 6443; 8667; 9667; 30011 - 30013 (for RTMP converter)
   UDP - 3478; 5866 - 6000 (2.9.0 or later); 10000 - 65535 (before 2.9.0)
   Operation - Allow
   

2. Add the following destination domains and the corresponding ports to the firewall whitelist:

• .agora.io .edge.agora.io .agoraio.cn .edge.agoraio.cn

For the New community:

1. Destination Ports
   
   TCP - 80; 443; 3433; 4700 - 5000; 5668; 5669; 6080; 6443; 8667; 9667; 30011 - 30013
   UDP - 3478; 4700 - 5000
   

2. Add the following destination domains and the corresponding ports to the firewall whitelist:

• .agora.io .edge.agora.io .sd-rtn.com .edge.sd-rtn.com

More information can be found on this link: https://docs.agora.io/en/Agora Platform/firewall?platform=All Platforms.

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