For Event Platform

System OS:

  • Mac OS - Version 10 or later

  • iPhone & iPad OS - Version 13 or later

  • Windows OS - Version 8 or later

  • Android OS - Android 5 or later

Suggested Browser ​(​Use Google Chrome for best user experience)

MacBook:

  • Google Chrome - Version 83 or later (Recommended)

  • Safari - Version 13 or later

  • Firefox - Version 76 or later

iPad & iPhone:

  • Safari - Version 13 or later

Windows:

  • Google Chrome - Version 83 or later (Recommended)

  • Firefox - Version 77 or later

Android:

  • Google Chrome - Version 81 or later (Recommended)

1:1 Meetings, Lounge & Room:

  • Click here​ to know more about allowing, selecting, and switching your mic & camera settings in the browser

  • Check your microphone for audio output and ensure the correct one is

  • Ensure you are not connected to the VPN or have any firewall restrictions

  • Require stable internet connectivity.

  • Above suggested browsers

Still, having the issues with meetings on Hubilo? Share the following details with you IT/Tech team and get the ports whitelisted on the network.

  1. Destination Ports

    TCP - 80; 443; 3433; 5668; 5669; 5866 - 6000; 6080; 6443; 8667; 9667; 30011 - 30013 (for RTMP converter)
    UDP - 3478; 5866 - 6000 (2.9.0 or later); 10000 - 65535 (before 2.9.0)
    Operation - Allow

  2. Add the following destination domains and the corresponding ports to the firewall whitelist:

More information can be found on this link: https://docs.agora.io/en/Agora Platform/firewall?platform=All Platforms.

**Disable Pop-up blocker on the browser | ​Click here​ to know more about it.

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