For Event Platform
System OS:
Mac OS - Version 10 or later
iPhone & iPad OS - Version 13 or later
Windows OS - Version 8 or later
Android OS - Android 5 or later
Suggested Browser (Use Google Chrome for best user experience)
MacBook:
Google Chrome - Version 83 or later (Recommended)
Safari - Version 13 or later
Firefox - Version 76 or later
iPad & iPhone:
Safari - Version 13 or later
Windows:
Google Chrome - Version 83 or later (Recommended)
Firefox - Version 77 or later
Android:
Google Chrome - Version 81 or later (Recommended)
1:1 Meetings, Lounge & Room:
Click here to know more about allowing, selecting, and switching your mic & camera settings in the browser
Check your microphone for audio output and ensure the correct one is
Ensure you are not connected to the VPN or have any firewall restrictions
Require stable internet connectivity.
Above suggested browsers
Still, having the issues with meetings on Hubilo? Share the following details with you IT/Tech team and get the ports whitelisted on the network.
Destination Ports
TCP - 80; 443; 3433; 5668; 5669; 5866 - 6000; 6080; 6443; 8667; 9667; 30011 - 30013 (for RTMP converter)
UDP - 3478; 5866 - 6000 (2.9.0 or later); 10000 - 65535 (before 2.9.0)
Operation - AllowAdd the following destination domains and the corresponding ports to the firewall whitelist:
More information can be found on this link: https://docs.agora.io/en/Agora Platform/firewall?platform=All Platforms.
**Disable Pop-up blocker on the browser | Click here to know more about it.