For Event Platform

System OS:

  • Mac OS - Version 10 or later

  • iPhone & iPad OS - Version 13 or later

  • Windows OS - Version 8 or later

  • Android OS - Android 5 or later

Suggested Browser ​(​Use Google Chrome for best user experience)

MacBook:

  • Google Chrome - Version 93 or later (Recommended)

  • Safari - Version 13 or later

  • Firefox - Version 91 or later

iPad & iPhone:

  • Safari - Version 13 or later

Windows:

  • Google Chrome - Version 93 or later (Recommended)

  • Firefox - Version 91 or later

Android:

  • Google Chrome - Version 81 or later (Recommended)

Embed Video - Youtube & Vimeo:

  • If you are adding a youtube or Vimeo video on Hubilo event, please ensure that's its privacy setting is set to Public & embed option is enabled.

1:1 Meetings, Lounge & Room:

  • Click here​ to know more about allowing, selecting, and switching your mic & camera settings in the browser

  • Use Google Chrome Browser & Event Mobile App (IOS/Android)

  • Ensure to give permission to use your Microphone & Camera on your device

  • Join from an Open network and not via the restricted office network.

  • Ensure you are not connected to the VPN or have any firewall restrictions

  • More info

Still, having issues with meetings on Hubilo? Share the following details with your IT/Tech team and get the ports whitelisted on the network.


For the New community:

  1. Destination Ports

    TCP - 80; 443; 3433; 4700 - 5000; 5668; 5669; 6080; 6443; 8667; 9667; 30011 - 30013
    UDP - 3478; 4700 - 5000

  2. Websocket URL to ensure seamless realtime communication on 1:1 chats, session watch time, live chats and reactions in Sessions, Rooms and Lounges.

    Websocket URL- chat-web.hubilo.com TCP- 443; 80
    Websocket URL- chat-v2.hubilo.com TCP 443 ; 80

    Kindly use this link -http://websocketstest.com/ to check if the mentioned websockets are working on your device.


  3. Add the following destination domains and the corresponding ports to the firewall whitelist:

More information can be found on this link: https://docs.agora.io/en/Agora Platform/firewall?platform=All Platforms.

**Disable the Pop-up blocker on the browser | ​Click here​ to know more about it.



For the Mobile Apps:

iOS:

Devices supporting iOS 13 and above will work, including iPad5th+/iPhone6S+.
Anything lower than the above-mentioned version will not work.

List of Devices:


iPad5th Gen+
iPadAir
iPadProiPhone 6s/7/8/X/Xs/Xr
iPhone 11/12/13/Pro/Max

Android:

The Android app is compatible with Android phones and tablets running on an operating system of 6.0 and above. Our apps can only be downloaded on Android devices that have access to the Google Play Store. Kindle Fire and other devices that use the Amazon AppStore are not supported.

Note: We do not support rooted devices, in case somehow someone is able to manage and run our apps on rooted devices, functionality or its usage behavior is not guaranteed. We only support verified versions of Android OS/iOS.

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