Engagement responses are anonymous to everyone who views results, including those with admin and owner permissions. To protect individuals, results for any group appear only once enough people in that group have responded.
This guide gives an overview on how the anonymity threshold works to keep all engagement survey results anonymous.
Anonymity threshold
The anonymity threshold is the minimum number of responses a group needs before its results display. You set this in your programme's reporting settings. The default is 5 and the minimum you can set is 3.
The threshold applies to every score and breakdown, including the overall figures, individual topics, and each segment. If a group has fewer responses than the threshold, results remain hidden.
Why some breakdowns are hidden
In a small team, a single visible response could identify the person who gave it. Hiding results until the threshold is met prevents that. This is why you may see an overall score while a specific group's breakdown stays hidden because it has not reached the threshold.
In the Results heatmap, a group below the threshold is marked as such rather than showing a score, which is different from "No data," where no responses exist at all.
Admin visibility
No one can see who gave a particular response. Administrators see aggregated scores, trends, and comments for groups that meet the threshold.
Administrators can't link a response or comment to an individual.
Results won't display until the anonymity threshold is met, as is illustrated in the screenshot below.
