Humanitix is dedicated to funding brighter futures around the world whilst also supporting the broad network of social enterprises working to make this world a better place - we’re in this together.
To show our support, we offer a discounted booking fee for your event(s), meaning you can take home more of your ticket sales and/or make your events more accessible to your community.
What is the Humanitix booking fee for NFPs, charities, and schools?
Registered charities, not-for-profit organisations, and school or school societies are eligible for a significantly reduced booking fee rate, inclusive of all credit card fees* & taxes.
In addition to this discount, you still get access to every feature on the platform!
Currency | Standard Rate | NFP rate |
USD | 5% + $1.29 per paid ticket (excl Tax) | 3.9% + $1.29 per paid ticket (excl Tax) |
AUD | 4% + $0.99 per paid ticket | 2.5% + $0.50 per paid ticket |
NZD | 5% + $0.49 per paid ticket (excl GST) | 3% + $0.30 per paid ticket |
GBP | 5.6% + £0.55 per paid ticket (VAT exempt) | 4% + £0.30 per paid ticket (VAT exempt) |
EUR | 2.1% + €0.99 per paid ticket | 1% + £0.99 per paid ticket + Credit card fees charged by Stripe |
CAD | 2.1% + $0.99 per paid ticket | 1% + £0.99 per paid ticket + Credit card fees charged by Stripe |
FJD | 2.1% + $0.99 per paid ticket | 1% + $0.99 per paid ticket + Credit card fees charged by Stripe |
MXN | 2.1% + $0.99 per paid ticket | 1% + $0.99 per paid ticket + Credit card fees charged by Stripe |
(make sure to check if you have selected the correct region at the bottom of the page)
* Booking fee rates do not include processing charges for third-party platforms such as Stripe, Afterpay or ZipPay (where available).
Box office fees
Tickets purchased through the box office feature in the Humanitix for Hosts app attract different fees for paid tickets. The box office feature is available only for AUD, NZD, USD and GBP events. There is only a single rate
Currency | Rate |
USD | 3% + $1 per paid ticket (excl Tax) |
AUD | 3% + $1 per paid ticket |
NZD | 3% + $1 per paid ticket (excl GST) |
GBP | 3% + £1 per paid ticket (VAT exempt) |
How to apply for the discounted NFP rate
Follow these steps to apply for the discounted rates on the Humanitix platform:
Sign up or log in: Create or access your account on Humanitix using the official email address designated for your organisation
Contact support: Click on the chat messenger located at the bottom right corner of the page.
Submit a request: Select "Ask a Question" and type, "Apply for the NFP rate."
Complete prompts: Respond to the prompts to provide details about your organisation and event. Submit the request. Your submission will generate a ticket for Humanitix's team to review. You will receive updates through the messenger and via email regarding the status of your application. Alternatively, you can email us at hello@humanitix.com.
Please sign up with the account email address you intend to use to create your events before contacting the Humanitix team.
What evidence do I need for proof of NFP status?
Our discounted rate is reserved for organisations that are registered NFPs or educational institutions. It is also available for events that are running in support of another charity, such as a fundraiser.
You may be asked to provide any supporting documentation that shows your NFP status, such as:
Charities
Link to a government charity registration status
Copy of a tax-exempt certificate
Schools
Link to your school’s website
NFP
Certificate of tax-exempt status of a tax authority
Certificate of incorporation for a NFP society or community organisation
Booking fee rates are applied on an per-event and per-account level
If you have multiple users in your organisation signing up and creating events, you will need to apply for the rate separately for each account.
Advise the Humanitix team when first applying for a NFP rate
You donate your booking fee profits. Can you direct your profits to MY charity or organisation?
Unfortunately Humanitix cannot direct the profits from our booking fees to any other charity other than those we currently partner with.
The way we support other charities and NFP organisations is by offering this discounted booking fee, making the event more accessible to your buyers to increase ticket sales, or more profitable for you if you choose to absorb these costs.
This booking fee is what we would call 'cost-price' - it's enough to help us cover our servicing costs for hosting your event and so therefore we do not generate any profit on these fees that we would have otherwise passed on.