Get quick answers to common shipping questions.
Q: How long does shipping take? A: Delivery times vary by location:
UK: 2-5 business days
US: 3-7 business days
Nigeria: 5-10 business days
International: 7-14 business days
Q: How much does shipping cost? A: Shipping costs are calculated at checkout based on your location, package size, and shipping speed selected. Free shipping is available on orders over certain thresholds (check current promotions).
Q: Can I track my order? A: Yes! Once your order ships, you'll receive a tracking number via email. Click the link to see real-time updates, or check "My Orders" in your account.
Q: What if I'm not home for delivery? A: Our carriers will leave a notice with instructions. You can usually:
Schedule a redelivery
Pick up from a local depot
Authorize a safe place for delivery
Q: Do you ship internationally? A: Yes, we ship to many countries worldwide. Enter your address at checkout to see if we deliver to your location and view shipping costs.
Q: Can I change my shipping address after ordering? A: Contact us immediately if you need to change your address. If the order hasn't shipped yet, we can update it. Once shipped, contact the carrier directly.
Q: What about customs and import duties? A: For international shipments, you may be responsible for customs duties and taxes. These are not included in our shipping costs and vary by country.