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Contact and Support Options

Reach us via live chat, email, phone, self-service resources, or social media. Includes response times and tips for faster assistance.

iLyas Farawe avatar
Written by iLyas Farawe
Updated over 3 weeks ago

We're here to help! Multiple ways to reach our team.

Live Chat: The quickest way to get help! Click this widget or the chat icon on any page:

  • Instant responses during business hours

  • AI assistance available 24/7

  • Human agents for complex issues

  • Chat history saved in your account

Email Support: For detailed inquiries: support@hunchogadgets.com

  • Response within 24 hours

  • Attach files, screenshots, or documents

  • Great for complex issues needing documentation

Phone Support: Call us for urgent matters (numbers on Contact page):

  • UK: Available during UK business hours

  • US: Available during US business hours

  • Nigeria: Available during Nigerian business hours

Self-Service Resources:

  • Help Center: Browse all articles and guides

  • Video Tutorials: Step-by-step visual guides

  • Community Forum: Connect with other users

  • FAQ Section: Quick answers to common questions

Social Media: Follow us for updates and support:

  • Twitter/X: @hunchogadgets

  • Facebook: /hunchogadgets

  • Instagram: @hunchogadgets

Before Contacting Support: Have this information ready:

  • Order number (if applicable)

  • Device details (for trade-ins/buybacks)

  • Description of your issue

  • Screenshots or photos (if relevant)

  • Account email address

Average Response Times:

  • Live Chat: Immediate to 2 minutes

  • Email: Within 24 hours

  • Phone: Immediate during business hours

  • Social Media: Within 4 hours

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