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Do I need to be home to accept my delivery? What if I live in an apartment?
Do I need to be home to accept my delivery? What if I live in an apartment?

Delivery instructions, home for delivery, what if I'm not home for delivery, apartment delivery, No signature required

Eleanor avatar
Written by Eleanor
Updated over a week ago

You do not need to be home to accept your delivery; we don't require a signature! Please update your delivery instructions in your account area.

How to update your delivery instructions

  1. Click Preferences under My Account.

  2. Update your delivery instructions.

If you live in a house

Include where you would like us to leave the harvest if you aren't home, and any necessary instructions or features of your home. A lot of customers will leave the color of their door, a description of the flower pot, or welcome mat.

If you live in an apartment building

Include how to get into the building (code or number to call), what to do in the event we cannot get into the building (if no one is answering the call box or the code does not work), and instructions on where to leave your harvest (with the concierge, at your apartment door, within the mailroom, so on and so forth)

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