Next on Connector Setup:
Next on Connector Setup:
Read Again:
Read Again:
Connectors are the instruments used to gather specific data points that you wish to showcase in a widget. Provided you have an account with the associated tool, you can synchronize this data into Hurree.
How to add a fresh desk connector.
1. Understanding Connectors
Connectors gather specific data points for display in widgets.
If you have an account with the associated tool, you can synchronize this data with Hurree.
2. Accessing Connectors
Log in to your Hurree account.
Navigate to the Connectors tab located on the bottom left-hand side panel.
3. Selecting the Freshdesk Connector
Click on the Freshdesk Connector.
A pop-up will appear for the Freshdesk connector.
Click Connect at the bottom of the pop-up.
4. Retrieving API Key and Account Domain
Log in to your Freshdesk account.
Click on your profile icon on the left and select Profile Settings.
Click View API Key in the top left-hand corner.
Complete the reCAPTCHA verification to reveal your API Key.
Copy the API Key.
Locate your Account Domain in Freshdesk. This is the URL portion between https:// and .freshdesk.com.
5. Connecting Freshdesk to Hurree
Paste the copied API Key and Account Domain into the Freshdesk connector card in Hurree.
Click Connect.
Once connected, the Freshdesk card status will change from Connect to Disconnect.
6. Disconnecting a Connector
To disconnect a connector, go to the Connectors tab within your account settings.
Locate the connected Freshdesk account and select Disconnect if needed.