Stars™ Slots Casino - Play Together requires a stable Internet connection since all events are calculated on the server to assure that your wins are safe.
Try checking your Internet connection for any performance issues.In the case of further issues, try restarting your router and cable box. You can also try moving closer to your wifi. If this doesn't solve the problem, try playing the game on 4G / LTE.
Support Agents can disconnect you manually in cases where:
There is need to perform modifications on you player account
The machine/table that the player is currently playing at is undergoing maintenance
To further minimize disconnection issues, consider closing unnecessary background applications, keeping your device’s operating system and the game updated, ensuring sufficient storage space, and restarting your device periodically.
If you were disconnected during the Free Spins, you will receive Coins from the missing Free Spins with the next log to the game.
Remaining free spins are automatically completed server-side, and the results are applied to your balance. Additionally, winnings from completed spins are credited to your account upon reconnection, ensuring no loss of progress or rewards.