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Account Management

Need to make changes to your HypeDrop account or take a break from the platform? Here’s how to manage key account actions.

Written by Ben

1. Change Your Email Address

To update the email linked to your account -

  • Please reach out to our Support Team for assistance. They will help you complete the process.

If you run into any issues, our Support Team is here to help.

2. Delete Your Account

Want to permanently close your account?

Important: Account deletion is permanent.

3. Remove Two-Factor Authentication (2FA)

To disable 2FA -

  • Please reach out to our Support Team for assistance. They will guide you through the process.

Locked out due to 2FA issues? Contact our Support Team and we’ll get you back in.

4. Request a Self-Ban (Self-Exclusion)

Need to take a break? We’ve got your back.

  • Contact our Support Team and ask for a self-ban

  • We'll help you block access to your account for a period you choose

For anything else, our Support Team is available 24/7. Most queries get a response within a few hours.

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