Creating and using labels in Hyperproof
Labels are designed to help you organize and manage proof. Without labels, you would have hundreds, or even thousands, of pieces of proof floating around Hyperproof!
Labels allow you to provide structure and taxonomy to the proof you upload. Additionally, you can assign ownership, set freshness, create tasks, and reuse proof across objects. Labels are similar to folders in that they can contain multiple pieces of proof.
In this video tutorial, we'll walk through how to create a label, link controls to a label, how to add proof to a label, discuss the different automations on a label, talk about freshness on a label, go over the overflow menu, and areas in the upper right-hand corner available on a label.
The tutorial below is shown from the perspective of the administrator role with object permission as a manager. If you are in a different Hyperproof role or have a different permission, you may not have access to some of the areas shown, or they may be grayed out.
A new Links tab is now available, consolidating all controls and requests previously found on the Details tab. You can also link any items directly from this tab. Please note that the video below is outdated due to this change.
Linking a control to a label
To add proof to multiple controls, you can leverage labels by linking a control or multiple controls to a label that has proof linked to it.
If you have 5 controls, and each one requires 10 pieces of proof that are frequently updated, you can create 5 labels and link the proof to the labels rather than to the individual controls. This prevents you from having to maintain 50 separate pieces of proof stored in Hyperproof or an external app. The proof is stored in its respective label, so you only need to update the proof in one place.
Since our last update in March 2025, if you have a Hypersync on a label, you can now easily create a test on your control by linking the label that has a Hypersync to your control. We recommend this as a best practice, so keep this in mind when setting up your organization.
Click on the arrow below to learn more:
Linking a label to a control
Linking a label to a control
From the left menu, select Controls.
Select the control you want to link the label to.
Select the Labels tab.
Click Add labels.
The Add labels window opens.
Select the checkbox next to the label you want to link, and then click Confirm.
The label is linked to the object.
Examples of using labels
It is important to understand that labels help manage and organize proof. Let's discuss some examples of best practices for leveraging labels in Hyperproof. Below are some examples of how to use labels to organize your proof.
Example scenario one
Luna B. Technologies has a SOC 2 program with 50 controls. Each control requires 10 pieces of proof, and for 10 of those controls, the same 5 pieces of proof are needed. Rather than linking 500 pieces of proof across the 50 controls, the organization creates:
Forty labels with 10 pieces of proof each
Ten labels with 5 pieces of proof each
One label that contains the 5 pieces of proof that need to be linked to 10 of the controls
The organization then links the labels to the controls. If the organization needs to add new proof or update existing proof, they can do so directly on the label. Since the label is linked to a control, any new or updated proof is automatically linked to the control.
Example scenario two
Luna B. Technologies has control over its CCPA program, which requires it to provide proof of new employee background checks on a monthly basis. After a background check is completed, the company uploads the proof to AWS.
To keep all background checks in one place, the company creates a label titled "Employee Background Checks." They then set the freshness to expire in 30 days and assign the label to a member of their HR team. Next, they set up an AWS Hypersync so that the checks stored in AWS are automatically imported into Hyperproof. Finally, they link the label to a control.
Applying labels to controls
You can create as many labels as you want, import as much proof as you need, and use and reuse labels across all of the controls in your organization. Labels are designed to help you organize and manage proof.
In this video, we'll discuss how to access the labels area on a control, how to create a label, how to apply it to a control, and how to link it to additional controls.
The tutorial below is shown from the perspective of the administrator role with object permission as a manager. If you are in a different Hyperproof role or have a different permission, you may not have access to some of the areas shown, or they may be grayed out.
Click the arrow below to learn more:
Linking a label to a control
Linking a label to a control
From the left menu, select Controls.
Select the control you want to link the label to.
Select the Labels tab.
Click Add labels.
The Add labels window opens.
Select the checkbox next to the label you want to link, and then click Confirm.
The label is linked to the object.
Editable facepile
Every piece of proof contains an editable facepile that allows you to add users to proof, view direct and inherited members, and view user roles.
Users with direct access have been explicitly added to the proof. These users do not need to have access to the root object or module, such as a control, to interact with the proof they’ve been added to.
Users with inherited access are connected to the proof by a root object or module, such as a risk. These users are not required to interact with the proof, but they can if needed. What they can do in terms of permissions is determined by their assigned role (manager or contributor). Click the link next to an inherited member’s email address to view the root object or module.
When proof is made private, only users with direct access who have been added to the proof can open and preview it. Users who are members of objects linked to private proof can't open or preview the proof, but can see the proof name with a lock icon on proof lists.
Click the arrows below to learn more:
Making proof private from the proof viewer
Making proof private from the proof viewer
From the left menu, select Proof.
Use the Search all proof option to locate the piece of proof you want to make private.
From the proof list, click the name of the proof.
The Proof viewer opens. See Viewing proof.
Click the facepile at the top of the viewer.
The Member access window displays.
Click the lock icon next to Inherited access at the bottom of the window.
A confirmation window displays the number of members with inherited access who will lose access to the proof.
Click Confirm to make the proof private.
Close the Member access window.
A banner with a lock icon displays on the Proof viewer and indicates the number of people with access.
Click Done to close the Proof viewer.
Making proof private from the proof picker
Making proof private from the proof picker
From the left menu, select Proof.
On the Proof page, click the Add proof button.
Select a source for the proof you want to upload and make private.
If you select My computer:
Click the drop-down arrow next to the My computer option and select Upload private proof.
Browse to a folder on your computer and select one or more files from the file list.
Click Open.
If you select Paste an image:
In the Name field, enter a name for the image. This field is required.
Make sure the image is copied to your clipboard.
Click in the box in the center of the Proof Picker.
Click the Paste button.
Scroll down below the image and select the Make proof private checkbox.
Click the Add proof button.
If you select Paste a link:
In the Link field, enter the link you want to add as proof. This field is required.
In the Name field, enter a name for the proof. This field is required.
Enter a description for the proof. This field is optional.
Select the Make proof private checkbox.
Click the Add proof button.
If you choose a Cloud storage integration, such as Google Drive:
Select the integration containing the proof you want to add, such as OneDrive.
If you have not already configured the connection to the integration, a pop-up window displays requesting your credentials. Configure it now.
Use the Search field or browse to the proof you want to add and select one or more files or folders.
Optionally, turn on LiveSync to automatically update the selected proof when changes are made to the source file. If you selected a folder, all proof in the folder is monitored for changes. See Using LiveSync.
At the bottom of the Proof Picker, Select the Make proof private checkbox.
Click the Add proof button.