Navigating a vendor questionnaire
As a vendor that has been added to an organization's instance of Hyperproof, you'll most likely receive a vendor questionnaire that has been created and sent from Hyperproof. This questionnaire will be sent via email from noreply@hyperproof.io. As a vendor, it's important to fill out this questionnaire so that the organization can review it.
Click the arrow to learn more below:
Navigating a vendor questionnaire
Navigating a vendor questionnaire
You'll receive an email from noreply@hyperproof.io that you've been assigned a questionnaire.
When you open the email, click Launch Questionnaire.
You'll be taken out to a web browser that shows the questionnaire.
Working on a vendor questionnaire
After you've launched the questionnaire, you'll be able to fill it out via the web browser. If there is a red star next to a question, that means it's required to fill out. Some answers will be multiple choice or will require open text.
You may notice that on some answers, you'll be prompted with another answer that follows. In Hyperproof, we call these gating questions. It's important to fill out this additional information for the organization. Optionally, you'll also see paper clip icons next to each question, where you can upload evidence, or some questions may ask you to attach proof for the question.
If necessary, you can also forward the questionnaire to collaborate. Hyperproof remembers where you left off on the questionnaire, so anytime you re-open it in a browser, it'll keep your answers. If collaborating, we recommend refreshing your browser to populate any answers. Once all answers are filled out, you can submit to send the questionnaire back to Hyperproof.
Click the arrow below to learn more:
Working on a vendor questionnaire
Working on a vendor questionnaire
Click launch questionnaire.
Fill out questions, if questions have a red star they are required to answer.
If collaborating, can forward on email or link to another user.
Refresh if collaborating with others, as Hyperproof will remember where you left off on the questionnaire if you leave.
Note, some questions may prompt additional questions called gating questions for further information to fill out.
Once questions are answered, click submit.