If you have frequently asked questions and answers that you would like to manually store in your Hyperbrain, give this method a try!
Instruction:
Manually add a question and answer set in your Hyperbrain> Brain > Documents> 'Add new question'.
Once added, your data is synced immediately.
Tip: Write the question as close to how your customer will ask you in the incoming email. This is used for the AI to match the incoming question and the question you input, then returning the answers in your email.
3. Go to an email thread that contains similar questions you wrote. The answer appears immediately in your email replies.