For your Identity Verification, the following documents must be provided displaying the complete information in good quality and form, where the content is visible and legible without being edited or blurred.
The information cannot be cropped and all 4 sides must show on the photograph.
1. Documents to verify your Identity - a picture of one of the following documents, both sides:
National Passport
Identity Card
Driving Licence
The digital format of these documents or other documents will not be accepted.
2. Picture to confirm your Identity - a picture of the following:
Selfie holding the ID and a handwritten note: the note must contain today's date and HypeUp handwritten, all the information must be visible in the same image.
Please make sure to clearly show your face so we can match the ID. And rest assured, all information will remain 100% confidential - it's just so our payments team can confirm your identity.