The Performance Check Dashboard is available from Analytics > Dashboards as a subscription add-on. Please reach out to your account manager for more information.
What is Performance Check?
The Performance Check Dashboard provides insights into volunteer anomalies. It helps your campaign team find volunteers who may be falsifying campaign activity. This dashboard is broken into two tabs, Disposition Flags and Geographic Flags.
Performance Check Video
Disposition Flags
Disposition Flags is the default page that appears when you first enter the dashboard.
Attempts Anomalies under the Disposition Report allows you to see how many answers are being entered into i360 per hour.
Use the green line as a guide for where expected dispositions per hours should fall. Blue bars that exceed the line are worth investigating.
Anomaly Report
The Anomaly Report below Attempts Anomalies displays average dispositions per hour. Anomalies greater than 20 are displayed in red and could be a sign of fraud.
Distinct Count of Dispositions: Count of responder Contact IDs with 'Survey Disposition' in the attempt (Take Survey, Not Home, Restricted Access, etc.)
Disposition Per Hour: Distinct Count of Disposition divided by volunteer's active time (in hours)
Location Turned Off
The Anomaly Report also flags anomalies of volunteers with Location Services turned off.
Location Services is a feature that provides the GPS location of where a survey was completed to the i360 Walk app. It is normally turned on for all smart phones and tablets.
The report will show the percentage of attempts that were conducted without Location Services enabled and the number of dispositions that were recorded. This can help identify volunteers who are potentially trying to work around geographic tracking. Please note that walkbooks in rural areas can also be flagged with anomalies, so talk with your volunteer or check out the Canvassing Report for a better idea on the location of this particular survey.
Geographic Flags
The Geographic Flags tab is available at the top of the dashboard next to 'Disposition Flags'.
The User Location Report flags volunteer locations that exceed a reasonable distance from a home. The green line is where volunteers are expected to fall (less than 0.3 miles). The height of the blue bar is determined by the number of attempts that exceed anything above 0.1 mi. In the following example, one volunteer has nearly 4k attempts that average around 2.7 miles from the household. Another volunteer has over 1k attempts with 2.0 miles distance. Both examples would be worth investigating.
Anomaly Report
The Anomaly Report on the Geographic Flags tab displays the average distance from a household when a door was knocked, and the number of times that potential fraud was detected. Distances that average greater than 0.5 are flagged in red.
Filters
Filters are available on each tab (Disposition and Geographic Flags) to adjust anomaly averages. On the left side of the screen you can sort by:
Date Range
State
Coordinator
Max Distance from Target
% Variation from Avg.
Number of Attempts
